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Be aware that the policy may remain RemoteSigned if you cancel diagnostic execution before the package finalizes executing. However, some diagnostic packages that collect information from remote computers may temporarily alter the PowerShell Execution policy to the RemoteSigned policy, reverting the configuration to the original policy before it finishes collecting information. #MICROSOFT SUPPORT DIAGNOSTIC TOOL MSDT WINDOWS#Q5: Will MSDT change the PowerShell Execution Policy?Ī5: Most of Windows 7-based diagnostic packages do not make any change on the PowerShell execution policy. To review and remove the data that was sent to Microsoft after MSDT finished, follow these steps: This folder is deleted after the diagnostic package finishes executing.Ĭopies of files collected by diagnostic packages are also maintained on user’s profile. Some diagnostic packages may also enable tracing or specific logs that may remain enabled on the computer until the diagnostic uploads troubleshooting information to Microsoft Support.ĭuring data collection, MSDT diagnostic information is stored temporarily in the folder %WINDIR%\TEMP\SDIAG_ (where GUID represents a diagnostic execution). Q4: Which components and files remain on the computer after MSDT uploads files to Microsoft?Ī4: As described in Question 3, some settings or run-time components may remain on the computer. If you decide to apply the fixes, then the changes that are made by that fix will remain after MSDT finishes. If MSDT can automatically find and fix problems, you will be given the option to apply fixes. In particular, for scenarios where a runtime package is installed (such as PowerShell) the run time package may be kept installed on the computer.įurthermore, some diagnostic packages can also detect specific problems. Not all configurations that are changed by MSDT will be reverted when package finishes execution. #MICROSOFT SUPPORT DIAGNOSTIC TOOL MSDT INSTALL#In addition, MSDT can also install run time packages to be able to execute certain diagnostic packages, such as PowerShell or. MSDT may also enable diagnostics that collect additional information about the problem. Some of these logging may be maintained enabled until the diagnostic package upload the troubleshooting information to Microsoft Support. For example, MSDT may enable debug-related logging and then require you to reproduce the problem that you are experiencing. Q3: Does MSDT change my system configuration?Ī3: MSDT may change the configuration of the computer. Follow the instructions to upload the CAB file to Microsoft Support. #MICROSOFT SUPPORT DIAGNOSTIC TOOL MSDT WINDOWS 7#After you save the CAB file that has diagnostic results, move this CAB file to the Windows 7 or Windows Server 2008 R2-based computer that has an Internet connection, and then double-click the UploadResults.The diagnostic results are saved in a CAB file. Click Save when you see the Diagnosis is complete screen, and then save the diagnostic results on a removable drive, a folder or a network share.Data collection may take several minutes to complete. Follow the instructions to collect data. #MICROSOFT SUPPORT DIAGNOSTIC TOOL MSDT OFFLINE#Open the folder where the offline package is located.On the Windows 7 or Windows Server 2008 R2-based computer being diagnosed, follow these steps:.xxxx.diagcfg (where xxxx is the passkey that was used). Two files are saved on the indicated location, a SupportPackage.This can be removable media or a network location. Select a folder to save the Offline package.On the The following troubleshooters will be used page, click Next.On a Windows 7 or Windows Server 2008 R2-based computer that has an Internet connection, follow these steps:.To run MSDT on a computer that has no Internet connection, follow these steps: ![]() The Offline package will execute on the destination computer generate a CAB file with diagnostic information that can be uploaded back to Microsoft support. The Offline package can be used to obtain diagnostic information on any Windows 7 or Windows Server 2008 R2-based computer that has no access to the Internet. Q2: How can I run MSDT on a computer that has no Internet connection?Ī2: You can run MSDT on a computer that has no Internet connection through a package that is generated on a computer that has an Internet connection. Question 2 provides more details about this scenario.
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